1 reviews | Active since Jan 2017

12 Apr 2022, 13:12

Willow Crest Motors

To Mark (the owner), Graham and Neil. From the moment I stepped into your dealership, you made my experience very personal. Mark, the way you took a personal interest from the get go is short of unheard of in the used car industry. It was absolutely pleasant doing business with your dealership. The deal went smoothly, I was updated regularly on the progress of the deal up until I drove out of your dealership with my new car. Aftersales service was world class. 3 weeks after delivery my car had a coolant housing failure. In 3 hours my car was on a roll-back. Neil, you kept me up dated when it arrived at your dealership, what was wrong with the vehicle, when the part was ordered and received (with photo evidence). When the part was fitted and car test driven and when it was ready for collection. Gentlemen, I am humbled by your client interaction, constant updates and personal hands on attention and approach. You have a client for life. Thank you.

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