NEED SOMEONE TO RESPOND
I've been trying to get hold of someone to assist with a chair that is out of order. No response to internet online query (on their website) or to email written. What does one do to find out how a chair can be serviced/repaired. These chairs cost a packet but after sales service/assistance seems to be low on the priority list.
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Willowbrook Riser Recliners's replyOfficial
21 Nov 2024, 10:17Dear Maria
We sincerely apologize for any inconvenience you have encountered. I understand that our aftersales service has reached out to you and that the issues have been addressed. Your feedback is important to us, and we appreciate you bringing this to our attention. Thank you!
Kind Regards
The Team @ Willowbrook
We sincerely apologize for any inconvenience you have encountered. I understand that our aftersales service has reached out to you and that the issues have been addressed. Your feedback is important to us, and we appreciate you bringing this to our attention. Thank you!
Kind Regards
The Team @ Willowbrook
Best regards,
Willowbrook Riser Recliners's reply21 Nov 2024, 10:17
Official
Dear Maria
We sincerely apologize for any inconvenience you have encountered. I understand that our aftersales service has reached out to you and that the issues have been addressed. Your feedback is important to us, and we appreciate you bringing this to our attention. Thank you!
Kind Regards
The Team @ Willowbrook
We sincerely apologize for any inconvenience you have encountered. I understand that our aftersales service has reached out to you and that the issues have been addressed. Your feedback is important to us, and we appreciate you bringing this to our attention. Thank you!
Kind Regards
The Team @ Willowbrook
Best regards,
's updateReviewer Update
21 Nov 2024, 10:35I was contacted, thank you. I am now waiting to receive the email to arrange a visit to attend to the chair as discussed telephonically.
's update21 Nov 2024, 10:35
Reviewer Update
I was contacted, thank you. I am now waiting to receive the email to arrange a visit to attend to the chair as discussed telephonically.