1 reviews | Active since Oct 2011
Bad service
Willowbrook Recliners Chairs Just want to send out a BIG warning to people that want to do business with Willowbrook, they DO NOT respond to any messages left at their *** number. I have asked to speak to a person in management regarding the problems: - Firstly – with the color I choose, I let them know the day of delivery with the first chair that it was not the colour I choose. Secondly – I requested a detailed invoice of my recliners. I spoke to a person by the name of Graham on the 21/02/2025, he said he will look into the problem and will come back to me. He has NEVER come back to me and it’s now four working days later. Every time I asked to speak to Graham, he is not available, leaving messages for him or the CEO to call back with NO RESPONSE. I have also asked to speak to the CEO only to be told he isn’t available, I left messages for the CEO to call me back regarding problems, still NO RESPONSE. They are quick to take my money, but not sorting out the problems.
