Worst customer service after being announced as a winner

<p>I was contacted by Willards at the end of last year to say I had won a movie contract for 40 movies and someone would be in touch shortly. After contacting them several times, a woman named Pearl Appolis contacted me and told me I had to choose which Mr Video store I would redeem the contract at. She sent the list on the 31/1/2017. On the 2/2/2017 after explaining to her that I was based in southern suburbs and the store list was for Northern suburbs, she became rude and demanded an answer immediately. I informed her that my calls are recorded after which she changed her attitude, and I told her I would reply with my store of choice via email which I did on the 6/2/2017. After hearing nothing from her I again contacted her on the 4/3/2017 and could I redeem my prize. She then turned around stating on email that she had to tried to call me several times (there is no call log for her claims) which is a blatant lie and I told her as such. She said she would revert back on 7/3/2017. On the 8/3/2017 she claimed to be awaiting feedback from a manager. Then on the 13/3/2017 she said the competition was closed and someone else had been nominated. I informed her I would be taking this further and she never bothered to reply.</p>