PS
Piet S

1 reviews | Active since Jul 2021

20 Jul 2021, 09:40

Poor after sales service

Bought an air pistol for my son last week. Does not work. took it back, they tested it, confirmed it does not work. Accused me of abusing the air pistol and then said I need to produce my receipt before they can do anything. I went back home to fetch the receipt and then they said sorry, no refunds!

Think twice before you shop here

0
Replies (1)
PS
Piet S's update20 Jul 2021, 12:17
Reviewer Update
Interesting to note that when I went back to demand a refund, I got chased out of their shop like a common ********.

Great customer service chaps! With that attitude, I have no doubt that your business will very soon be bankrupt.

I used to spend thousands of rands there...no more. But all the best, keep up this treatment of your loyal customers - no doubt it is a fantastic business strategy