1 reviews | Active since Feb 2015
Wilcote-bad service and product
(Without prejudice)I had my house painted 1 1/2 years ago by the Wilcote Port Elizabeth branch. They painted straight onto the bare plaster that was exposed to the elements for more than 3 years without putting a plaster primer on. Now my house paint is bubbling, peeling and flaking off. The franchise owner, Doug was here and he blamed the 1st floor open deck for leaking and filling the wall cavity and causing the paint to peel and flake.<br> I had 3 months ago a contractor out to redo both my roofs and reseal my open deck and waterproofed it. William Scott waterproofing has been longer in business than I can remember and I asked their professionally opinion. They immediately said the paint did not adhere to the plaster and it should have a plaster primer. They also requested a bucket of paint from Wilcote PE to cover up the blemishes from them doing the deck sealing and did not even get a response from the PE branch. I let PE know I was home and now almost 2 weeks later, still nothing from them! I am extremely disappointed in Wilcote, their service as well as their product. I will NEVER use Wilcote again or even recommend them. Stay away! Rather use William Scott, best company in PE.
Wilcote pride ourselves in providing professional solutions to all Waterproofing, Roofing and Painting problems. The client contacted us in the second half of 2014 to inform us that the paint was bubbling off in places. Upon investigation we found that the waterproofing system on the roof had failed resulting in the paint bubbling. We informed the client and he undertook to have the problem rectified where after he would inform us.
On 2nd December 2014, 10 days before the annual shutdown, we received an e-mail informing the waterproofing had been completed. We were unable at this short notice to complete the remedial work into our now busy schedule and made contact with the client on 12th January 2015, our date of commencement for the year, as we wanted to do the work. We were informed by the client that we should re-schedule the work until after the 29th January 2015.
We originally scheduled to commence the work on the 9th February 2015 but as a result of inclement weather we had to put the work forward until the 12th February 2015.
On the 6th February 2015 the client called our office and was informed that I was out of town until Monday 9th February 2015. The client thereafter p
Wilcote pride ourselves in providing professional solutions to all Waterproofing, Roofing and Painting problems. The client contacted us in the second half of 2014 to inform us that the paint was bubbling off in places. Upon investigation we found that the waterproofing system on the roof had failed resulting in the paint bubbling. We informed the client and he undertook to have the problem rectified where after he would inform us.
On 2nd December 2014, 10 days before the annual shutdown, we received an e-mail informing the waterproofing had been completed. We were unable at this short notice to complete the remedial work into our now busy schedule and made contact with the client on 12th January 2015, our date of commencement for the year, as we wanted to do the work. We were informed by the client that we should re-schedule the work until after the 29th January 2015.
We originally scheduled to commence the work on the 9th February 2015 but as a result of inclement weather we had to put the work forward until the 12th February 2015.
On the 6th February 2015 the client called our office and was informed that I was out of town until Monday 9th February 2015. The client thereafter p