useless service

useless service!Took faulty watch back to mall of africa,month later, still no watch!!! Asked where I want to collect and told them mall of africa where I dropped it off, week later, oh no I must collect at sandton!No I told you mall of africa,so Bongani says sure we will move it the morning ,2 weeks later, no reply no mail nothing!Still not done!USELESS will not buy from them again and will make sure on every platform I can get rate them as useless, you wanna ***** me over and treat me like ****,please