Don't be fooled

<p>I feel it is my social responsibility, for potential Wiinkel costumers, to share my experience.</p> <p> </p> <p>Since the Wiinkel website has been hacked or it crashed (confirmed by one of the shop owners), I had to look on Bid or Buy to see what games they had available.</p> <p> </p> <p>I found 2 games I liked. After arranging a meeting to meet, I drove off to the 'store'.</p> <p> </p> <p>Please be aware, there is no store front. Wiinkel operates from the owner’s home…</p> <p> </p> <p>The husband was very friendly. Half a star.</p> <p> </p> <p>After acquiring the games, I noticed too late, the one game was not of the correct region, as depicted on the Bid or Buy page for that game.</p> <p> </p> <p>I contacted them, and they said they'll source the correct version. Great, another half a star.</p> <p> </p> <p>Then I noticed game number two, was also not complete. Yet on that game's Bid or Buy page, it stated it was complete ("unless otherwise stated). There was no such remarks on the game page, that it wasn’t complete.</p> <p> </p> <p>Luckily, I noticed they had another copy of game number 2, in stock. Thus, I asked them if I can please see the 2nd copy and possibly exchange it for a complete game set, since the costs are exactly the same on their Bid or Buy shop & it clearly states if one is not happy, it can be exchanged.</p> <p> </p> <p>For a second time, I had to drive out petrol to fetch the correct region version of game number 1.</p> <p> </p> <p>They did not welcome me in this time around.</p> <p> </p> <p>I finally got the correct version, of game number 1. But when I asked to see the 2nd copy of game number 2 (which was not complete, as per their Bid or Buy page for the game, even though it said it was…), I was told it was “reserved”.</p> <p> </p> <p>What frustrated me, was how coincidental it was: the day I enquired about game number 2, it just so happened to (apparently) be booked for another buyer!</p> <p><br />I was NOT impressed. Sounded like they where lying directly to my face and hiding behind fancy (aka “professional sounding” sentences in WhatsApp messages).</p> <p><br />More than a month later, game number 2 is still available to purchase on the Bid or Buy Wiinkel page…</p> <p> </p> <p>For those who might remember, they loved to advertise, on their Wiinkel site (before it crashed or something), that if it is advertised online, the game is still available.</p> <p> </p> <p>What really unsettled me, was how they sounded super professional in all their communications. Hiding behind fancy sounding statements, and talking about clients, yet they work from home and even their website isn't up and running anymore.</p> <p> </p> <p>In closing, I am so upset, disappointed & mad at my experience dealing with " Wiinkel ", that it over shadowed my wanting to play the games, I was after, in the 1st place. I am sure I would have loved my purchases (since it is Nintendo games after all), but my experience, with the " Wiinkel " store, ruined it for me.</p> <p> </p> <p>NEVER AGAIN!!!!</p> <p> </p> <p> </p> <p> </p>