kitchen staff ineffective

3 times bad experience. 1) order was wrong, no cottage cheese on gourmet sandwich. 2) had to order 3 times because they were out of stock on first 2 orders. 3) eggs bennedict: poach eggs were under cook, out of stock (again) on english ****in and hollandaise sauce was NOT hollandaise sauce and was served on the side. I ordered rye bread and it came out with brown bread. Send it back complaining about the order that the eggs were not cooked and the sauce is awful. Chef's response: that's how head office wants us to make it.