1 reviews | Active since Mar 2013
Can't order anything
While waiting for our flight, my wife and I decided to have something to eats at Wiesenhof. What a disappointment. Firstly my wife wanted to have vetkoek. Sorry out of stock. Then she wanted a trammezini. Sorry out of stock. The waiter then started to give a list of things they were out of stock of, which almost felt like the whole menu. Eventually my wife decided on a toasted. Bacon Avo Tomato and lettuce sandwich. Guess what? Avo out of stock. So they only have avo puree. So once again she changes to chicken and mayo sandwich. I ordered a burger. Luckily that was all in stock. When the food came, her bread was already soggy from the mayo, suggesting that it might have already been ready for some time. Just asking. what is the point of having a menu and do not actually have the items on the menu?
Dear Sir our most sincere thanks for taking the time to send this feedback through. We are taking your feedback very seriously and will be sending our operations personnel in to assist the franchisees with regard to ensuring this sort of situation does not happen again.
I will be phoning you now to follow up on when you actually visited the store so we can get accurate details.
Thank you again,
Regards
Brigid Jaucot
Marketing Manager
Wiesenhof
Dear Sir our most sincere thanks for taking the time to send this feedback through. We are taking your feedback very seriously and will be sending our operations personnel in to assist the franchisees with regard to ensuring this sort of situation does not happen again.
I will be phoning you now to follow up on when you actually visited the store so we can get accurate details.
Thank you again,
Regards
Brigid Jaucot
Marketing Manager
Wiesenhof