Worst customer service and NO product delivery!

There should be a zero star option for Wiegenkind Boutique!

Worst customer service and NO product delivery!

My review and warning to be very aware / careful of Wiegenkind Boutique and their ********* business manner.

What I have experienced: 1. Orders are not delivered in the 30 days as stated when your order is placed. 2. You wait an indefinite time for your order. I have been waiting over 2 months for my order. On investigation there are some customers waiting over 6 months + for items. 3. You receive ZERO communication about your order from them until you have to follow up - but don't think that you will receive any concrete answers. 4. The worst customer service you can possibly imagine. I have received so many lies as to when my order will be delivered and in the past week NO response to whatsapp and emails when following up on my order. 5. I was promised a refund should my order not be delivered by a certain date, well that date has come and gone and still no refund or even communication. 6. Excuses received for non delivery of order include : Items stuck at Customs, It's on the way (but it wasn't), It will be delivered next week (again it wasn't), We can't give you a delivery date because we don't know, I cannot provide you with information that i do not have, I'm not the only customer, and lastly the cherry on the cake - NO REPLY. 7. Customer comments and reviews are turned off on the page for a reason and it's definitely not to "engage with our customers one on one" as they say - It's to hide all the negative reviews.

Order Number : #2293 Order placed : 28/03/2021 Date of delivery stated on order email : 26/04/2021 Today's Date : 01/06/2021

Wiegenkind Boutique TAKES your money, fails to communicate and never delivers your order. By definition = Theft!