Why Buy Cars (Woodford Group) run by Woodford car hire

Item: Whybuycars
Rating: 1
Author: Rouan O

Worst experience I've ever had renting a vehicle. 2+ months and still no refund and reps and management giving me the run around. Strongly recommend you give them a miss. Woodford, I do not need a tired auto-reply on hello peter from you saying I should contact your "care line" when no one EVER answers. If you're reading this pls phone WhyBuyCars "customer care" line - ********** to prove my point. Got a hold of a Woodford sales rep at their head office sales line though, that line is always open! He walked to their WhyBuyCars department and gave it to management and they'll get back to me......... weeks ago. PLEASE DON'T SUPPORT

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Replies (1)

Whybuycars's replyOfficial

18 Jun 2021, 11:51

Dear Valued Customer

Thank you for taking the time to review our service.

I'm sorry to hear you had such a frustrating experience that's not what we like to hear.

We would like to work extremely hard to gain your trust back.

Please provide me with rental agreement number

I really do apologize

Thank you for your support.

Yours Sincerely
Kayla Marriott

Whybuycars's reply18 Jun 2021, 11:51

Official