1 reviews | Active since Dec 2020
Unfair Treatment
Good Day
I am so heart broken after i was involved in a car accident yesterday whilst driving one of your cars, a guy smashed me from the back on South Coast Road near Post Office. I took all his details and went to Greenwood Park Policestation and reported the accident, after that i went to your branch in Springfield and provided all the info they needed. I was made to pay R5000.00 for access and was not given another car, and on top of that i was not assisted with a lift to go home, i had to request an uber to go home with the stuff i was coming from buying, my experience was very bad, i feel like i was not assisted at all and the guy who was assisting me never had time for me. I paid full amount for the whole month but im stuck without a car and without proper explanation
Please note
I have emailed all documents required but, i haven't receives any correspondence yet
Kind Regards Trevor Mgobhozi
Thank you so much for your valuable feedback.
I am extremely sorry to read this. I hope you are okay and you have gone for medical check up :-(
This time of the year is chaos, please take care of yourself!
Oh no, I’m disappointed to read this and I will personally attend to this and investigate this matter further.
Please allow me time to do so and I will definitely respond once I have looked into this and spoken to the agent who assisted.
Should you ever feel as though you are not receiving proper assistance or communication please kindly contact me directly and I will be more than happy to help.
I value you as a customer of WoodFord and thank you for the continuous support you have given to us and being apart of our journey.
Yours Sincerely
Samantha
WoodFord Group
Thank you so much for your valuable feedback.
I am extremely sorry to read this. I hope you are okay and you have gone for medical check up :-(
This time of the year is chaos, please take care of yourself!
Oh no, I’m disappointed to read this and I will personally attend to this and investigate this matter further.
Please allow me time to do so and I will definitely respond once I have looked into this and spoken to the agent who assisted.
Should you ever feel as though you are not receiving proper assistance or communication please kindly contact me directly and I will be more than happy to help.
I value you as a customer of WoodFord and thank you for the continuous support you have given to us and being apart of our journey.
Yours Sincerely
Samantha
WoodFord Group
I just wanna find out if you are able to assist me, because life is hard without a vehicle, especially when you have a sick wife like me who needs to go for hospital check ups now and then.
Please find solution that will be best for me and the company. Ive read through the contract i signed when fetching the vehicle, nothing says i will not get another vehicle in case of accident, and i have paid full month rental in advance, yet im on foot, furthermore i have paid access of R5000.00 on the day of accident 08/12/2020 things should be moving fast, and i have provided all documents to the company, i emailed the- 1.Accident report - 2. My drivers lisence -3.The other driver, drivers lisence -4. The other drivers address -5. His work address -6. His home address -7.His car lisence.what more do you guys need?
Please revert back to me with something tangible
Kind Regards
Trevor
I just wanna find out if you are able to assist me, because life is hard without a vehicle, especially when you have a sick wife like me who needs to go for hospital check ups now and then.
Please find solution that will be best for me and the company. Ive read through the contract i signed when fetching the vehicle, nothing says i will not get another vehicle in case of accident, and i have paid full month rental in advance, yet im on foot, furthermore i have paid access of R5000.00 on the day of accident 08/12/2020 things should be moving fast, and i have provided all documents to the company, i emailed the- 1.Accident report - 2. My drivers lisence -3.The other driver, drivers lisence -4. The other drivers address -5. His work address -6. His home address -7.His car lisence.what more do you guys need?
Please revert back to me with something tangible
Kind Regards
Trevor