sK
samuel K
1 reviews | Active since Jan 2015
27 Nov 2020, 04:10
Service confusing
Excellent service in the beginning however when i tried to extend my three months lease, I sent all relevant documents requested but did not receive any feedback. After calling the customer care line i was told the extension has been declined with no reason given. I returned the car yesterday which is a day earlier than my pickup date as im very disappointed
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Replies (1)
Whybuycars's replyOfficial
27 Nov 2020, 07:52Dear Samuel
Thank you for your feedback.
I an extremely sorry for this encounter you have experienced and can only assure you that ALL future endeavors will be nothing short of pleasant and efficient from start to end.
Please do not hesitate to contact me directly for any assistance. I am here to help in any way possible. I must thank you forgiving WoodFord a good rating and you have my solemn promise that I will work extremely hard to change that into a 5 star rating.
I value you and thank you for the continuous support you have given to us and being apart of our journey.
Yours Sincerely
Samantha
WoodFord Group
Thank you for your feedback.
I an extremely sorry for this encounter you have experienced and can only assure you that ALL future endeavors will be nothing short of pleasant and efficient from start to end.
Please do not hesitate to contact me directly for any assistance. I am here to help in any way possible. I must thank you forgiving WoodFord a good rating and you have my solemn promise that I will work extremely hard to change that into a 5 star rating.
I value you and thank you for the continuous support you have given to us and being apart of our journey.
Yours Sincerely
Samantha
WoodFord Group
Whybuycars's reply27 Nov 2020, 07:52
Official
Dear Samuel
Thank you for your feedback.
I an extremely sorry for this encounter you have experienced and can only assure you that ALL future endeavors will be nothing short of pleasant and efficient from start to end.
Please do not hesitate to contact me directly for any assistance. I am here to help in any way possible. I must thank you forgiving WoodFord a good rating and you have my solemn promise that I will work extremely hard to change that into a 5 star rating.
I value you and thank you for the continuous support you have given to us and being apart of our journey.
Yours Sincerely
Samantha
WoodFord Group
Thank you for your feedback.
I an extremely sorry for this encounter you have experienced and can only assure you that ALL future endeavors will be nothing short of pleasant and efficient from start to end.
Please do not hesitate to contact me directly for any assistance. I am here to help in any way possible. I must thank you forgiving WoodFord a good rating and you have my solemn promise that I will work extremely hard to change that into a 5 star rating.
I value you and thank you for the continuous support you have given to us and being apart of our journey.
Yours Sincerely
Samantha
WoodFord Group