Refusing to return my deposit and charged twice for petrol on one month vehicle use

Item: Whybuycars
Rating: 1
Author: marcus R

This Company is a ****m ,I returned their Vehicle and refusing to return my deposit ,which rental law state that ? ,Overcharged me petrol twice on vehicle used once ,I paid upfront Petrol of R900 and on return vehicle was refilled with R544 ,now I am charged both R900 and R544 refill.

They are refusing my deposit because I returned the vehicle before initial time .Sent me email to come and collect the car for two weeks ,I then refused ,now they are refusing my R5000 deposit .

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Replies (2)

marcus R's updateReviewer Update

13 Jun 2022, 15:38

They are not responsing to my truth allegation because they they are generating revenue byrobbing unsuspecting clients.The y must be fined by the Rental body

marcus R's update13 Jun 2022, 15:38

Reviewer Update

They are not responsing to my truth allegation because they they are generating revenue byrobbing unsuspecting clients.The y must be fined by the Rental body

Whybuycars's replyOfficial

14 Jun 2022, 11:35

Dear Marcus

Thank you for taking the time to review our service, I sincerely appreciate you bringing this issue to my attention.

I'm sorry to hear you had such a frustrating experience that's not what we like to hear. If you ever need assistance at any time, you can consult my customer care team on ***

Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to contact us.

Thank you for your continued support.

Yours Sincerely

Sindiswa V.
WOODFORD GROUP

Whybuycars's reply14 Jun 2022, 11:35

Official