TM
Trevor M
1 reviews | Active since Dec 2020
13 Dec 2020, 08:55
Poor service from whybuycars(Samantha and partners)
I shared a review about my problem on the 08/12/2020 and a lady called Samantha said she will personally attend to my problemto my suprise its sunday today and i havent received any responce
I've never see such poor service in my life. I cannot start the story afresh because its too long but if you guys check my other reviews you will find the story
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Replies (1)
Whybuycars's replyOfficial
14 Dec 2020, 15:53Dear Trevor
Thank you so much for your valuable feedback as well as taking time to speak to me telephonically. I have sent you an email explaining what has transpired here. So basically there was damage to the vehicle which amounted to: R3250.00, there was a refund which was due of R1253.38, unfortunately this will have to go toward the damage.
Due to this being carried over to the damage claim, there is no refund due.
Thank you for the continuous support you have given to us and being apart of our journey.
Yours Sincerely
Samantha
WoodFord Group
Thank you so much for your valuable feedback as well as taking time to speak to me telephonically. I have sent you an email explaining what has transpired here. So basically there was damage to the vehicle which amounted to: R3250.00, there was a refund which was due of R1253.38, unfortunately this will have to go toward the damage.
Due to this being carried over to the damage claim, there is no refund due.
Thank you for the continuous support you have given to us and being apart of our journey.
Yours Sincerely
Samantha
WoodFord Group
Whybuycars's reply14 Dec 2020, 15:53
Official
Dear Trevor
Thank you so much for your valuable feedback as well as taking time to speak to me telephonically. I have sent you an email explaining what has transpired here. So basically there was damage to the vehicle which amounted to: R3250.00, there was a refund which was due of R1253.38, unfortunately this will have to go toward the damage.
Due to this being carried over to the damage claim, there is no refund due.
Thank you for the continuous support you have given to us and being apart of our journey.
Yours Sincerely
Samantha
WoodFord Group
Thank you so much for your valuable feedback as well as taking time to speak to me telephonically. I have sent you an email explaining what has transpired here. So basically there was damage to the vehicle which amounted to: R3250.00, there was a refund which was due of R1253.38, unfortunately this will have to go toward the damage.
Due to this being carried over to the damage claim, there is no refund due.
Thank you for the continuous support you have given to us and being apart of our journey.
Yours Sincerely
Samantha
WoodFord Group