TH
Terence H

1 reviews | Active since May 2020

29 Jul 2022, 19:23

Poor customer service and not refunding monies owed to the customer.

No response after numerous emails sent to them including whatsupps and calls made. They have to date after several months not returned any refund they owe and they added additional charges to my e-tols bills of routes I have never travelled.

0
Replies (1)
Whybuycars
Whybuycars's reply01 Aug 2022, 13:14
Official
Dear Terence

Thank you for taking the time to review our service, I sincerely appreciate you bringing this issue to my attention. 

I'm sorry to hear you had such a frustrating experience that's not what we like to hear. If you ever need assistance at any time, you can consult my customer care team on *** 

Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to contact us. 

Thank you for your continued support.

Yours Sincerely 
Sindiswa V.
WOODFORD GROUP