PZ
Phakamani Z

1 reviews | Active since May 2020

08 Jun 2022, 07:43

Forget about your refund

Everything was great until i returned their car. They debited R19000 from my account without even a notice. I did damage the car and the cost for that was R10 000. Okay i guess the other cost was for excessive km, it's okay i cant fight that.

My greatest problem is the refund of my deposit. For the company that was so quick to debit my account, you would think they would be fair enough to refund me as quick. I have been made to write emails stating that i wont reverse, which i did, but the only thing i get from that is lies after lies, saying my refund will be processed tomorrow. Well tomorrow never came since April. DINESH knows!

I was warned against this company but i never thought all that was said was true.

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Replies (1)
Whybuycars
Whybuycars's reply14 Jun 2022, 11:32
Official
Dear Phakamani 

Thank you for taking the time to review our service, I sincerely appreciate you bringing this issue to my attention. 

I'm sorry to hear you had such a frustrating experience that's not what we like to hear. If you ever need assistance at any time, you can consult my customer care team on *** 

Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to contact us. 

Thank you for your continued support.

Yours Sincerely Sindiswa V.
WOODFORD GROUP