LH
LINDA H

1 reviews | Active since Aug 2012

11 Oct 2019, 23:22

WHITFIELDS INEFFICIENCY ALWAYS BACKFIRES ON THE CLIENT

Whitfields took over our Estate two months ago and I have trying to resolve my Account since. As soon as I received an incorrect Statement I highlighted the fact hoping this would assist them in resolving the issue. This months Statement which I received late they have now charged Debtors Interest which is small however it's the principal as I have been trying to resolve their incorrect figures since their arrival and they do not have the courtesy to liaise with you to discuss and assist in rectifying. I have had previous Units where Whitfields managed the Properties and always found it extremely stressful dealing with them and always on the subject of their Invoicing as they play with the figures and adjust according to their internal processes without explanantion. I will be selling my Unit as cannot deal with a Managing Agent like this as I have spent hours tonight on my Wedding Anniversary trying to sort out my Statement due to their EXTREME INEFFICIENCY.

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