1 reviews | Active since Jul 2024
Unprofessional service
<div>Received an email from ++++ from whitfields with a statement for the first time in 3 months after the property has been registered expecting me to pay R6000, i never received any communication from her before and now i get a 3 month statement. No call, no communication from June. I have sent emails to her, tried to contact her at your offices after receiving the statement,she wasn't available and i left a message. To date, no feedback, no phone call. How do you expect me to pay money into an account which i never received any communication from a company. If she could just have a discussion with me this wouldn't have been a issue but this is very unprofessional service. I am writing this review that hopefully she understands, its not just about herself but people tend to dishonor the company she's working for with bad reviews. I will not make any payments to the statement until I get proper communication and feedback. I am a new property owner with tenants in my property, if the communication was properly done it would have changed the scenario. I am very u happy about this type of service.</div>
We note the review with extreme disappointment as this is not who we are nor the service that we provide to our customers.
We kindly request that you send any of the emails that you've sent previously to ***.
We are already looking into this matter and will provide you with the feedback and information requested.
Thank you for being our customer.
The WPM Team
Where People Matter
We note the review with extreme disappointment as this is not who we are nor the service that we provide to our customers.
We kindly request that you send any of the emails that you've sent previously to ***.
We are already looking into this matter and will provide you with the feedback and information requested.
Thank you for being our customer.
The WPM Team
Where People Matter
