UP
Ursulene P
1 reviews | Active since Jan 2015
12 Mar 2021, 12:09
No service at all
Absolutely no service. What are we paying for? Communication supposedly goes to a "junk folder" so to have an excuse not to respond to any emails. Urgent emails, after having reached out to someone over the phone (not the person dealing with our complex, he is totally absent). The stand in person only reads the URGENT email days later, and still doesn't respond. Very unhappy with the "service".
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Whitfield Property's replyOfficial
12 Mar 2021, 14:34Ursulene, We sincerely apologise that the service you received from our Owner contact centre was poor and will investigate. Please send through the email that hasn't been responded to, to the "contact us" email address on the Whitfields website and copy the mail using "escalations" instead of "info"
Whitfield Property's reply12 Mar 2021, 14:34
Official
Ursulene, We sincerely apologise that the service you received from our Owner contact centre was poor and will investigate. Please send through the email that hasn't been responded to, to the "contact us" email address on the Whitfields website and copy the mail using "escalations" instead of "info"