Inappropriate and ********** service delivery

I write this review about Whitfields Property Management, which is supposed to coordinate and manage Lion Ridge Complex, even though they are not.

This company provides inappropriate service delivery to it's clients (the home owners). All they do is demand money on unexplained and unaccounted for levies; threaten you if you don't pay or ask relevant questions so you know what you pay for; and intimidate the very people who are paying them, for what they call "asking too many questions" or "questioning everything". This is interesting, who demands money but refuse to explain what the money is for? I guess they just expect you to keep paying them, regardless of what the payment is for, that is unacceptable. Even some of the services they say they are charging for are not provided, some of the fees are exaggerated and inflated. This is ***** and they have been getting away with it, without being questioned. The so-called management company is also not available to meet with owners in order to try and listen, and even resolve issues. There is no visibility whatsoever, except a small board with their logo by the gate, other than that the only relation we have with Whitfields is when they demand money and keep piling it every month on the statement.

This is unacceptable and against the law. Even reporting them at this point doesn't seem to be effective, I am even wondering if they are working with the Ombuds or what, if that is the case it would mean we are in an even bigger problem.