Horrible service from Whitfields

I am typing this review due to the sheer frustration and torturous experience I've endured when dealing with Whitfields Property Management.

1. I have to constantly follow up on emails requesting feedback yet when they have an issue to report on behalf of the Trustees or need payment for maintenance completed, they are quick to hound me for money. 2. They are quick to issue fines without following the correct procedure. It's as if the Trustees and Whitfields are the judge, jury and executioner. They do not give you a warning or a chance to attend a hearing or plead your case. Instead you find Fines billed to your levies statement. 3. I have to constantly quote Acts and reiterate Body Corporate Rules in order to justify my email requests. It's as if my requests are unfathomable by the Owner Care Consultants. 4. It is also apparent that the Managing Agent/Care Taker is empowered to flout the Body Corporate rules without consequence yet it warrants a complaint, warning or fine when the owners do the same thereby illustrating the ************** of the occupants/owners and misapplication of complex rules. No feedback is provided by Whitfields when I bring this to their attention to address with the Trustees. 5. I've had the unfortunate experience of dealing with two Owner Care Consultants from Whitfields who both display the same lackadaisical attitude. A month can pass by without a response from Whitfields. Whitfields' lack of interest is also evident by their non-existant responses to their Google and Hello Peter reviews.

I will never purchase another property "managed" by Whitfields Property Management.