Developers should not be using Whitfields!!!!

Whitfield are *********** and are only out for money. We had received permission from our neighbor to use their parking, only to find out one of the vehicles being clamped. Long story short, they did not want to hear anything or even speak to the owner, only once we paid the R500, they then advised we need to chat to the estate manager - Steve Walley (Amsterdam Estate) who blatantly ignores my mails and proof that we received permission from our neighbor to park the car in her spots. She has also advise she will speak to the necessary people if need be, however we are not getting a response from Steve and I feel this is one of the ways in which Whitfields *****s from people. I am out of R 500 and during these times it is a lot of money. If we were at fault i accept R500 penalty fee, but we received permission. I want the complaints process and how I can actually take this up with the necessary people. I will log these stories with Carte Blanche as I know many residents suffering with similar issues which Estate Management is very poor at managing.