Bad service

Good Day On Tuesday last week I came home to no internet and found that my Vumatel fibre line had been cut (cut through the piping as well). My conculsion was that a gardner/****eater had done it. Not sure what else could have done this damage.

Whitfield's response to me after a week was that the maintenance manager had inspected the fibre line and denied that a ****eater could have done this and that a ****eater would not have been used in this area of the garden.

That's exactly what you use a ****eater for to get the edges of grass near a wall cut! And why was I not informed that a maintenance manager was coming around so that I could be part of inspection? If it was not a **** eater that damaged my fibre cable please tell me what did?!

Not sure what I pay levies for really. These property managers will do anything to get out of paying an invoice.