WHITE PAGES WORTHLESS SERVICE ( & Harassment ) Questionable technique of sales

On the Tuesday, 23 June 2020 13:58, our Company Reciepted a mail from : '***' <***>, to indicate - I trust that you are well, and thank you for your patience during this National Lockdown. We are working with limited facilities and services and will ensure every endeavour is met in resolving this Outstanding Invoice. ( A invoice we never requested, nor was advised about ), they had the AUDACITY to state (Kindly Find Attached the Requested Contract and Invoice. Please Ensure Proof of Payment is sent to Us Timeously as then only upon receipt of it can the Status of this Account be Updated. Regards Kim Green Accounts Department ***)

( MY RESPONSE) Tuesday, 28 July 2020 11:59 To: '***' <***> Good Morning It has been brought to our attention that your office at the time of calling on our Director “ ************x ”, had not supp**** clarity in line of your request. It was fully understood at the time of the call, that having our details listed via the telephone directory, would be based on mere representation of our company at no cost.Our Director would not , at any given time had any intention of entering a Contract, which seemingly now transpired on request from our office, No Mention was made/our Director made aware of a contracted price for the service to be implemented/ rendered.We were clearly not supp**** with a Approved Quote or invoice at the time , resulting in both parties approving and signing off the agreed document/contract. We wish for proof that you hold a disclosure of ****************** approving these costs and the nature of product indicating what services would be supp**** for the period of the Contract.Failing to do so, will result in us taking this up further with Schindlers/Council of Debt Collectors. We await further feedback . ( Nothing but THREATS and ITC harrasments via *** ( frot the Monday, 28 September 2020 14:17)

(To which I responded )- Hi Happiness I refer to your telephonic discussion with myself Today, and confirm that as per our discussion , and in line of the attached Whitepages invoice of non payment, it was validated that *************** was not interested in the contract, as it was supp**** under false pretences at the time. As notified by yourself, it was indicated that we have been handed over to the Credit Bureau for non payment hereof. Please ensure that feedback is supp**** to myself in line of what legalities were needed to be adhered to, as stated by yourself, we only had 5 days after completing the forms to state that we are no longer interested and the contract had to be cancelled.

We will reluctantly DEFER from payment as we believe this does bind us contractually. However let me place on record the following 1. We hereby give notice of cancellation of this agreement at annual renewal date as is required in your contract. Please acknowledge that this will be actioned without any further harassment. 2. It was our understanding that this would be an entry in what we understood to be the telephone directory and would never have contracted to pay R9540 for what we regard as a worthless service. 3. We further believe that you have used questionable marketing and sales techniques which certain did not spell out correctly the nature and cost of this contract. 4. Finally , we await your banking details to settle this payment as non was listed on either attached contract?

AND YET TO DATE STILL NO RESPONSE .....