1 reviews | Active since Nov 2019
White PageS Business Entries Pty Ltd
We were deliberately misled with an information update email request form, from *** ,whereby we were requested to complete business details for the TELEPHONE DIRECTOR of 2019 on 5 April 2019....................... This form was completed on 10 April 2019 and mailed...... Apparently we, were Invoiced on 19 April 2019 First invoice was sent via email on 25 July 2019..................I CANCELLED SERVICE ON DATE OF RECEIVING INVOICE
The form states "Free Service"....... COMPLETED form was to be sent to *** A Customer care conultant named Mike was on the form and my incorrect name of Debbie was used After filling in basic information we received an Invoice that amounted to R8 340. After numerous calls they offered a cancellation fee for R3 753.....................I sent emails to White Listings cancelling this service as it is a Bait and Switch situation. They bait you to completing the form under false pretenses and then Switch to charging you. To date I have not paid them one cent. White Pages Business Entries have apparently handed this over to Credit Bureau Listing with a lady by the name of Miss Lisa Joseph. Miss Joseph phones weekly to find out when I will pay the R3 753, which is the cancellation fee. Today Miss Joseph phoned again from Credit Bureau Listings and requested I speak to her accounts manager Miss Marie Joseph. I was informed that they will hand me over to ITC and I will never get credit again. Previously I offered to pay the debt of R3 753 off in installments to White Pages Business Entries and they refused only to say they take once off bank payments. I offered an amount of R2 000 today to Miss Marie Joseph from Credit Bureau Listings just to settle the situation and she to declined. I do not have the finances hence the offer.
I contacted the: National Consumer Commission The Ombudsman National Credit Regulator South African ***** Prevention Services Legal advisor from the Naional Credit Regulator They all seeem to say one thing. It is not their Jurisdiction.
CFDC confirmed a court case in early 2019 whereby a Disciplinary Enquiry was done. Relevant people were fined for misleading people. I have contacted Wendy Knowler from the Sunday Times aswell. I have contacted the George Herald editor aswell. Wendy's Knowlers motivation on a radio interview was to blow the WHISTLE, Literally and Figuratively when they phone to collect money for a misleading form............................... Their was no meeting of the minds when they baited me into filling in the information. I did sign, but to my defense it stated Free Service. I have researched many avenues and all leads to one conclusion. This seems to be a Devious ****
For now, I am not going to pay. This is ongoing and a stressful situation and a waste of time trying to solve.
