FN
Felicity N
1 reviews | Active since Jun 2019
28 Jun 2019, 19:02
Complaint regarding liquid fruit
I am a regular consumer of liquit fruit juice.
On the 25th June 2019 at 12:31 I bought a 1 litre Summer Pine liquid fruit juice at one of the retail stores in Bellville.
After drinking the juice I discovered that there was still something inside the container that i can not explain what it is.
Helpful (0)
Replies (2)0
Replies (2)
Liqui Fruit's replyOfficial
31 Oct 2019, 16:54Good Day Ms F Njoko We at Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation. One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your contact telephone numbers? Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Liquifruit Customer Care
*** - AT
Kind Regards
Liquifruit Customer Care
*** - AT
Liqui Fruit's reply31 Oct 2019, 16:54
Official
Good Day Ms F Njoko We at Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation. One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your contact telephone numbers? Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Liquifruit Customer Care
*** - AT
Kind Regards
Liquifruit Customer Care
*** - AT
Liqui Fruit's replyOfficial
01 Nov 2019, 08:26Good Day Ms NF Njoko
We at Liquifruit Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: CR19-06-173.
Kind Regards
Liquifruit Customer Care
*** - AT
We at Liquifruit Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: CR19-06-173.
Kind Regards
Liquifruit Customer Care
*** - AT
Liqui Fruit's reply01 Nov 2019, 08:26
Official
Good Day Ms NF Njoko
We at Liquifruit Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: CR19-06-173.
Kind Regards
Liquifruit Customer Care
*** - AT
We at Liquifruit Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: CR19-06-173.
Kind Regards
Liquifruit Customer Care
*** - AT