White Glo: Inferior product

I have been using White Glo toothpaste for about 10 years now, no complaints. Recently I bought the Professional Choice and Coffee and Tea from Pick n Pay. What a disappointment! The sealed box and tube was opened by my during our holiday to discover a watery gel coming from the tube. It appeared as if the toothpaste wasn't mixed properly and didn't dissolve. It also seemed like the tubes were only filled halfway. I did send a message on the White Glo Facebook messanger. The reply was "thank you for using our product, is there any product left?" I responded, "yes, there is" and that was the end... I'm annoyed as I loved the brand, the toothpaste and brush used to be top quality.