Based on recent customer reviews, White Pages South Africa is the subject of overwhelmingly negative feedback, with customers consistently describing experiences they characterise as harassment and intimidation tactics. A recurring theme involves alleged debt collection demands stretching back several years, with reviewers reporting persistent calls, emails and threatening communications routed through changing collection agencies. Customers frequently mention disputed invoices for services they say they never agreed to, hidden fine print concerns, and rude conduct during interactions. Many indicate intentions to seek legal recourse or escalate through media and regulatory channels.
NPS Score
0
Recommended: Likely
Nov '25 - Oct '26
Frequently Asked Questions About White Pages South Africa
How is White Pages South Africa rated on Hellopeter?
Hellopeter has tracked White Pages South Africa across 274 reviews. White Pages South Africa hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used White Pages South Africa? Write a review to help others decide.
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2026
White Pages Online Harassment
White Pages conned me and said their service is free. Then their bill arrived! I cancelled my agreement immediately and I accepted it was cancelled, as I could not find my business on White Pages. Now I am constantly being harassed and threatened to have me blacklisted, even after I paid the cancellation fee and legal fees. I have proof of numerous emails, photos etc that I had with White Pages. White Pages is. Their telephone marketing said it is a free service, (lies) and then they bill you.
1 reviews | Active since Aug 2026
White Pages Online Harassment
White Pages conned me and said their service is free. Then their bill arrived! I cancelled my agreement immediately and I accepted it was cancelled, as I could not find my business on White Pages. Now I am constantly being harassed and threatened to have me blacklisted, even after I paid the cancellation fee and legal fees. I have proof of numerous emails, photos etc that I had with White Pages. White Pages is. Their telephone marketing said it is a free service, (lies) and then they bill you.
1 reviews | Active since Jul 2026
Warning to Other Businesses – Our Experience with White Business Pages Online Directories
Warning to Other Businesses – Our Experience with White Business Pages Online Directories This review is based on our company's experience. In 2017, we received a call from a representative claiming to be from White Business Pages Online Directories. We were told they were simply updating our business information. During the call, I specifically asked more than once whether there would be any cost involved, and I was clearly assured that the update was free of charge. Despite those assurances, we later received an invoice for approximately R6,000 for a service we never knowingly agreed to purchase. We immediately disputed the invoice and requested a copy of the telephone recording, as we believe it would confirm that no costs were disclosed and that we did not agree to a paid service. Despite repeated requests, we have never been provided with the recording. The amount claimed has continued to increase over the years: - 2017: Invoice for approximately R6,000 - 2020: Final demand for R9,540 - 2022: Amount increased to R16,591 - 2025: We received an email stating that our company would be listed with the credit bureau unless we paid a "settlement amount" of R23,553.20 - 2026: The amount being claimed has now increased to R25,082 At no stage did we knowingly agree to a paid listing or authorize these charges. We remain of the view that no valid agreement for a paid service was concluded. We are sharing our experience to encourage other businesses to exercise caution. If you receive a similar call, ask for all terms, conditions, and pricing in writing before agreeing to anything. If a company claims you entered into an agreement over the phone, ask for a complete copy of the call recording and any documentation they rely on. This review reflects our company's experience and is intended to help other businesses be aware of the situation.
1 reviews | Active since Jul 2026
Warning to Other Businesses – Our Experience with White Business Pages Online Directories
Warning to Other Businesses – Our Experience with White Business Pages Online Directories This review is based on our company's experience. In 2017, we received a call from a representative claiming to be from White Business Pages Online Directories. We were told they were simply updating our business information. During the call, I specifically asked more than once whether there would be any cost involved, and I was clearly assured that the update was free of charge. Despite those assurances, we later received an invoice for approximately R6,000 for a service we never knowingly agreed to purchase. We immediately disputed the invoice and requested a copy of the telephone recording, as we believe it would confirm that no costs were disclosed and that we did not agree to a paid service. Despite repeated requests, we have never been provided with the recording. The amount claimed has continued to increase over the years: - 2017: Invoice for approximately R6,000 - 2020: Final demand for R9,540 - 2022: Amount increased to R16,591 - 2025: We received an email stating that our company would be listed with the credit bureau unless we paid a "settlement amount" of R23,553.20 - 2026: The amount being claimed has now increased to R25,082 At no stage did we knowingly agree to a paid listing or authorize these charges. We remain of the view that no valid agreement for a paid service was concluded. We are sharing our experience to encourage other businesses to exercise caution. If you receive a similar call, ask for all terms, conditions, and pricing in writing before agreeing to anything. If a company claims you entered into an agreement over the phone, ask for a complete copy of the call recording and any documentation they rely on. This review reflects our company's experience and is intended to help other businesses be aware of the situation.
1 reviews | Active since Nov 2016
White e pages
NCM LEGAL COLLECTION PTY LTD - Ms. Ntombifuthi Cynthia Mthethwa I have paid this outstanding account in from 2021/2022 to the ITC Summons. I have all the proof of payments They now sent me an account again after so many years say that i did not send a cancellation to White pages. This is total ridiculous and I'm going to get legal assistance
1 reviews | Active since Nov 2016
White e pages
NCM LEGAL COLLECTION PTY LTD - Ms. Ntombifuthi Cynthia Mthethwa I have paid this outstanding account in from 2021/2022 to the ITC Summons. I have all the proof of payments They now sent me an account again after so many years say that i did not send a cancellation to White pages. This is total ridiculous and I'm going to get legal assistance
1 reviews | Active since Aug 2019
WHITE PAGES HARRASSMENT - NCM LEGAL COLLECTION PTY LTD
White Pages ****mers back at it again... Calling, mailing, threatening and harassing my company since 2021. This time NCM LEGAL COLLECTION PTY LTD. Ms. Ntombifuthi Cynthia Mthethwa. Very rude.
1 reviews | Active since Aug 2019
WHITE PAGES HARRASSMENT - NCM LEGAL COLLECTION PTY LTD
White Pages ****mers back at it again... Calling, mailing, threatening and harassing my company since 2021. This time NCM LEGAL COLLECTION PTY LTD. Ms. Ntombifuthi Cynthia Mthethwa. Very rude.