Worst service ever !!!

<p>After reporting a faulty oven in November 2016 (job card no. WJ126155), 4 months later (March 2017) the job card was closed. The call centre keeps on making excuses for the part not arriving. Andrew Luyt, the technician, doesn't seem to be interested in helping either - he merely claims he ordered the part and that his hands are tied if he doesn't receive the part. Andrew Luyt's manager, Sean Sewpersad (super-sad) gave the instruction for the job card to be closed because it has been open for so long. Well, if a job is open for 4 months, why not rather investigate what the reason is, instead of just closing the job card ?!?!?! Whirlpool is honestly the most useless organization I have ever dealt with. Seems like my fancy (but faulty) Whirlpool oven needs to be replaced by a more reliable brand, with a better after sales service! Shame on you Whirlpool!</p>