1 reviews | Active since Jan 2019
Whirlpool worst aftersales customer service
I bought a whirlpool washing machine last year april, three month after that the machine was shaking so badly that it corupts the sequence and machine stops with error. I report the issue with whirlpool south africa and it was a struggle for few weeks to get the tech to come out and asess the problem, feedback was that the shocks was worn out, this just three month after the machine was bought, really, come'on. They came eventually after about two months with the news shock, installed and the machine work ok for plus minus three and a half months, same story started again. From here on it was really as truggle to get hold of whirlpool, not even to speak about the tech. Every time if you are lucky to get some feeback it is always one or other excuse. This week the tech eventually arrived, not much happening. I have been supporting whirlpool for the past 20 years, my experience with them the past few months, i will never support them again in my life, just to add on, i bought a whirlpool tuble dryer the same day i bought the washing machine and also issues with that, noisy from the beginning, another battle to fight with them.
Ones again, i will never support whirlpool in my life and i will go out of my way to get this message out to others.
