Whirlpool Top Loader Washing Machine is bad quality and after sales service even worse - DONT buy this product in SA

Bought my Whirlpool Top Loader Washing Machine in May 2018 from MAKRO in Strubensvalley. A week after the 12 month anniversary happened the machine stopped working. The machine was sold to me by Makro and at the time I was told the after sales service from Whirlpool is brilliant and they respond within 24-48 hours to have the machine fixed. I logged a call with Whirlpool South Africa Call Centre. The call centre confirmed their SLA. It has been 16 working days since I logged the matter. An initial part was replaced which made no difference. I am still waiting for the PC Board to be replaced on a 1 year old machine. I will NEVER buy another Whirlpool product again.