NL
Neil L

1 reviews | Active since Jul 2019

03 Jul 2019, 11:44

Whirlpool Fridge

Worst customer experience ever. There service department refuses to supply head office contact information for me to escalate my complaint. It seems as if the executive do not want to deal with irate customers. Have to wait for months for ordered parts with no feedback on how long it will take. When parts finally arrive, it is the wrong part.Some of the parts are apparently obsolete and it is acceptable to the service consultant that it is fixed with duct tape. Customers problem!!!

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