Whirlpool Appliances Poor Customer Services

Good Day Whirlpool.

it's nearly 6 months that I'm trying to get my refund from u guys. I've paid in on what I was quoted and received a call later that the spares of my stove is no more available. to date I'm struggling to be refunded from your contractor "MN Appliances " I've sent mails to whirlpool and ur contractors, with no avail. Was I ****med by Whirlpool? **********