1 reviews | Active since Sept 2016

20 Sept 2016, 19:35

Trating customers fairly, i dont think so

<p>I bought a KIC fridge from OK furniture in Ennerdale on the 29/08/2016.</p> <p>I paid cash for the fridge and my proof of payment is attached.</p> <p> I called the store on the 2nd of September as I only opened the fridge on the 1st of September.</p> <p>I notified the Sales person that I was not happy with my purchase, and that the fridge was making a noise the entire night to a point where I couldn’t sleep.</p> <p>The store logged a call with KIC on the 05/09/2016 and a rep from whirlpool came to see the fridge on the 06/09/2016.</p> <p>According to the rep there is nothing he can do as that is how the fridge is supposed to work.</p> <p> I called the store again on the 12/09/2016 to let the store manager know that I was not happy, and I was willing to pay in a difference if they gave me another fridge.</p> <p> The Manager of OK furniture in ennerdale said there's nothing she can do and she can't help me.</p> <p> I'm not happy having paid cash for a fridge and now I'm sitting with a fridge that’s making a noise the entire day and night.</p> <p> </p> <p>as im typing this complaint the fridge ir rattleling so bad i wanna switch it off.</p>

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