Third replacement fridge & still no quality contol

I purchased a fridge (WME3962X) from a Whirlpool distributor.<br> The unit was delivered and I found that the internal lining of the unit was damaged. The distributor replaced the unit.<br> <br> The second unit was received. On this unit I found that the brackets that fix the condense coil to the back of the fridge were bent and the *****s that secures it were loose. They was also a tennis ball size ding in the center of the steel metalic door.<br> <br> Today a third replacement was delivered by the distributor. This unit has no egg trays and no filter cartridge for the fan inside the fridge.<br> <br> Three fridges later and Whirlpool still can't get it right. This is so unfair on the distributor, as customers always end up blaming them for all the inconvenience caused. While the Supplier/manufacturer is to blame.<br> <br> Whirlpool lacks a basic level of quality assurance. They like me trying to compile this complaint without using a spell check. The TOOLS ARE THERE BUT WE FAIL TO USE THEM.<br> <br> Whirlpool your quality is pathetic. Please address this with the right people - the quality head, not the guys on the quality line, as your quality head is the problem for letting the basic slip.