******* Products with no service

<p>The inner element of a plate on my two year old hob decided to stop working, I decided to get a replacement from a well known appliance spares company, they informed me that the model I had was discontinued and they would have to order spares. I decided to contact Whirpool and book a service call, I did this via the website "Contact Us", 2 days later and no response so I phoned, to be informed that no one really looks at the website as they are all too busy, so I booked the service call with the call centre. Two days later I receive a call from the contractor, he makes an appointment and two days later he visits my home and declares that he does not carry these spares and wil come back to me, three days later and nothing. In the interim the spares company has come back to me to advise the cost of the element is close to R2000.00 (the hob brand new was just short of R3000.00) and the delivery period is 2-3 weeks - solution, threw out the Whirpool hob on Saturday, replaced with another leading brand in SA and vowed to never have another Whirpool appliance in my life.</p>