no interest in repairing/ replacing washing machin

I have a whirlpool washing machine which hasn't been working from October 201 I callled whirlpool and logged a complaint a technician was sent out and had to order spares for the unit which took 3x months to arrive he repaired in December and thereafter unit still had a problem, in January 2015 tech came out again and tried to repair - still didn't work, called again and a tech came over and removed the unit and took back to workshop for repairs. tech said he had repaired unit but when I tried to put the unit on it didn't even come on. called again in feb 2015 and was told a replacement unit will be given to me cos it seems like the unit cannot be repaired. I was told it will take 8-10 working days for the replacement to be delivered - abt 15 days later still no response or machine- I called whirlpool back on the 03/03/2015 and was told that the unit was not even ordered in the first place and the call centre agent by the name of sipho assured me that he had ordered the unit and I should expect delivery between 8-10 working days..im still waiting for a confirmation call abt the delivery of the unit. called the call centre again and the manager was too busy to take my call <br> <br>