rK
rushda K

1 reviews | Active since Jun 2011

15 Feb 2017, 09:24

KIC 336LT FRIDGE

<p>Purchased this unit on the 12.01.2017 picked up the unit on 14.01.2017</p> <p>called Game Eastgate 31.01.2017 as the fridge was freezing KIC call WJ141243 was assigned to Emeshs Refigeration who never came to inspect the fridge as the technician says he came out to the premises without make prior arrangements and he was "advised by a man on the property" that there is nothing wrong with the fridge after a dispute between my self and Game Eastgate another call was logged on 06.02.2017 WJ141243 assigned to Inyathi Appliances who contacted me to make arrangements to inspect the fridge on 11.02.2017 technician advised that the thermostat is faulty and needs to be replaced but he does not have 1 in the van , so I said that he must talk to his superiors when he returns to the office as I would like the unit replaced , then I received an sms to call the call centre ***only to be advised by Khotso that the technician reported to the customer that the fridge needs to be defrosted. I am very disappointed with regards to this whole purchase of the KIC FRIDGE and have been greatly inconvenienced by this entire incident, I would urgently appreciate feedback with regards to this issue as this was a manufacturing fault and I strongly feel that the unit needs to be replaced instead of being fixed.</p> <p> </p>

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