Horrible Company- Whirlpool

Hello All,

I bought this Whirlpool Aircondition on 18th March 2021 from Amazon ( due to restrictions for Covid,we couldn't go to a shop to buy) Recently a year ago I started facing problems of cooling in 2023. So, called Whirlpool ,technician came said Motor faulty.... replacement is required. Since it was out of warranty as this all happened in 2023....I paid Rs.7500/- for motor. Still not working ,technician comes and says PCB is faulty ,needs to be replaced....again paid Rs.12,000/- and then still not working . Then Technician says compressor is faulty .Luckily it was not 5 years so he got Compressor to fit today and said to fill Gas i Have to pay Rs.4500/-. After fixing compressor - he says still not working as now some inside PCB is not working.

I hv paid 30,000/- to buy AC and spent rs.33,000/- on it......just for a faulty Ac which is still not working.

I hv got multiple other expenses attached to this but it's ignorable

What I now need is full replacement with a New AC.

I need a call from a senior on this for all the mental stress, harassment and rude behaviour of the service center incharge - Mr.Gopal , has caused to me.

The technician who came to my house his name is Aijaz and he has come atleast 5 times for the airconditioner.

Hoping to resolve this query without further acceleration. I hv tried email all,whoever I found on Google . One lady emailed from whirlpool that your AC is out of warranty and you need to pay for all the parts . Seriously, the trouble is not taken into consideration at all, and over 30,000/- I paid for repairs thinking that it would function, but now it's lying in my house like a white elephant.

I would appreciate if some senior seriously looks into this case and helps me to get a replacement.