Does Whirlpool even care about their image in South Africa?

<p>WJ135602 is the job card number which you can go and review on http://wsa.iopen.co.za/WJ135602</p> <p>Bought an new induction hob and a pc card blew one month later. Claim was made against Whirlpool because the product is still under warrantee on the 3rd January 2017. A part was eeventually ordered after several phone calls to both Whirlpool and their distributing/service agent. Eventually the part arrived and they then told me they were going to come and repair the hob. En-route to my house I reveived a call to tell me the wrong part had been ordered and they would have to re-order.</p> <p> </p> <p>Whirlpool do I now have to wait another 40 days for the part to arrive and hope it is the correct one? I beieve I have been more that fair and patient in this matter. Going through Hello Peter I noticed the comments about bad service from Whirlpool. It seems these are just ignored! Is there any way to make the MD of Whirlpool wake up because according to the branding, Whirlpool is the leading product in Europe. What happened when they came to South Africa?</p> <p> </p> <p>Can one of the directors of Whirlpool please contact me. I'm fed up and would like a refund or a new hob or a new part ASAP.</p>