DISGUSTING LACK OF SERVICE

DISGUSTING service from Whirlpool. I notified Whirlpool almost a month ago of my faulty, very expensive integrated fridge (not even 1 year old). It has been almost a month that I have been without a fridge. Several calls later - and today I lost my temper on the phone. The lady on the other end of the call at Whirlpool service called me "dear" - very condescending, and then: 1. told me that Whirlpool had done what they needed to do and were not going to assist me anymore, 2. REFUSED to give me the name and number of a manager, 3. REFUSED to confirm that a manager would call me back, 4.And then put the phone down on me. I have the entire call recorded. BEWARE - Whirlpool do not replace your appliance directly if it needs repairing. They refund the merchant that you bought it from, and then wash their hands of the entire process. This makes the entire process very long and frustrating. DO NOT BUY from Whirlpool if you expect courtesy and good service.