A waste of money and time!

On December 2, 2022 I purchased a Whirlpool microwave from Lowe's in the Webster, TX store at Baybrook. The microwave was delivered and installed on 12/7. On 12/9 it stopped working. I of course called the store. They told me the store has a 48 hour return policy. On 12/16, they sent a Whirlpool qualified technician from ASI appliance. The tech immediately told me that I needed a NEW unit. Spoke Whirlpool and they sent a tech on 12/23. The tech said he had to order parts. The parts should be here the beginning of January. I HAD to call ASI appliance to see about the parts. I was told they'd be here on 1/13/2023. On 1/19 I called ASI again. The appliance guy will be here on the 30th. On 1/30 Chris told me I needed an electrician. On 1/31 the electrician told me the unit has an internal shortened it needs to be replaced! WHIRLPOOL has flatly refused to take this unit back! They say they have a money back guarantee. Nonsense!!! I've been going back and forth between Lowe's and Whirlpool. Lowe's tells me they need a return authorization! On the other hand Whirlpool is insisting that I get a new breaker. However 3 electricians have told me this will NOT fix the problem, since this MICROWAVE is defective! Jon from JMI electrical wants Whirlpool to call him. So he can better explain to them! His number is ***.