Outstading Service from Natusha Shultz

<p>I recently enquired on purchasing a Valentina French Daybed for our little girls nursery. A week after my enquiry, my mum unfortunatly passed away and being heavily pregnant at 8 months, it was alot to deal with. When i contacted Ceilo/Wheco a month later to explain what had happened, i was told that the price had gone up and that they would not be able to honour the price originaly quoted as they now had new stock. I was very upset by this, but i let it go. Just over a month after this had transpired, i decided to give it one more attempt, i unfortunatly could not afford to go up to the new price as it was almost R1500 more than originally quoted. When i called Wheco, Natusha took my call, i explained the situation to her and even offered to give her a copy of the death certificate. She was kind, gentle and accomodating stating that there was no need for that and that she completly understood. She arranged for me to have the bed at the original price and sent me the invoice for payment. My bed has just arrived and i am thrilled! Natusha handled a sensitive situation with empathy and kindness, she is truly an d asset to Wheco group and i would definitly recomend them and her for suture business.</p>