RB
Ruan B

1 reviews | Active since Apr 2013

02 Feb 2016, 11:38

WEYLANDTS - SHOCKING SERVICE AND BAD ATTITUDE!!

My wife and I recently bought a mirror to the value of R10 000, which was on the shop floor at the time and it was agreed with Weylandts Krammerville that we could buy that specific one on the floor. <br> A few days after making prompt payment and very excited to get the mirror, I contacted the sales representative, Tania Lagoudis, to arrange for delivery as agreed. I thought this would be an easy and seamless process as we stayed 3 minutes away, the item was in stock and we had paid R750 delivery fee. <br> It was only then for the very first time that I was informed by Tania that we will have to wait until a replacement mirror for the show room floor had been procured before Weylandts would be in a position to dispatch the mirror we brought. <br> I expressed my dissatisfaction at this and was informed that this is normal policy. I immediately insisted that it can't surely be policy that Weylandts expects me to fund their showroom floor. I insisted that I would like to see this policy. Tania then eluded to the delivery clause stating that it normally takes 7 or so working days for delivery which I accept and signed for. I then insisted that I would like to personally come and collect mirror

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