1 reviews | Active since Apr 2017

22 Oct 2019, 14:15

One mess-up after another

I heard about Weylandts bad service but WOW! I bought a large king size, bed, two pedestals and a planter from them (at eye watering prices). Firstly, the store assistant put the wrong bed on the invoice and then added another bed. Luckily I saw it and he corrected the invoice. then he told me that I would have to wait over a month for the items to be delivered which is not ideal but I could life with it. Then after a month they deliver the bed with no pedestals, and the R2100 planter is scratched. I had just missed a meeting at work and drove for 30min to let the guys in. They have no idea where the pedestals are or even that they were part of the order. So I try to phone the customer service number on my invoice to try find out where the rest of my order is and when it will be delivered. I'm put on hold for over minutes after which the line just go dead. ***.

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