Frustrated and disappointed

I purchased 4 pendant lights and the bulbs that were available at the Sandton branch and was firstly disconcerted at having to pay to collect at the depo which is 20km from where I stay. Nevertheless, approximately 2 weeks later the lights were ready for collection. I stopped at the nearest lighting place and got the rest of the bulbs taking the boxes with me as reference to not get anything wrong. My electrician installed all the lights but could not place the glass over the blub of the bubble ball lamp as the bulb was too wide at its bulge. Thinking that a different Weylandts must have a bulb that fits, I head off only to discover that they have the very same problem as me!!! And they had it on display, but without a bulb, knowing that a bulb does not fit! How can you sell a product with such a poorly thought out design? The time and effort and cost that to me, not even mentioning the electrician having to come back 3 times! (Once to install, once to remove and again to install a different light fixture.)

I wrote an email to Weylandts customer care to express my dissatisfaction and have received nothing back, the Sandton shop said that I should return the light bulb and they would check it out. Which they did and refunded me.

I am livid at having my time wasted and made to feel like a fool for buying at a supposed luxury proudly South African store and very concerned as I am still waiting for a further delivery which is also late.

I wish I never purchased the object because it has not been worth the trouble it has caused me.

Very disappointed