Bad customer service :Weylandts online

It is very unfortunate that a Weylandts does not acknowledge emails sent or respond giving turnaround time for queries / deliveries.

This experience has been the most terrible service I've ever received. Firstly I have been waiting for over 5 weeks for an item, okay that's understandable because when I ordered I was notified of the delays due to lockdown. It seems all companies are using Lockdown as a scapegoat.

Then 5 days ago I receive an email stating that my parcel is on on its way, which will be delivered by Weylandts network. Then I send an email to find out when I should expect delivery as I am not always at home. I am still waiting for an acknowledgement atleast.

This is the last time I am buying from this store.

Thank you