Awful experience at Fourways branch

After purchasing 2 cushions early April, I app**** for refund few days later @Fourways branch.<br> 2 months later and no receipt even after many calls to the uncontactable store manager Justine. As a result, despite being partially disabled, I went to the branch to follow up.<br> After insisting on speaking to her, she told me that accounts had made a mistake and blah, blah. There was nothing she could do.<br> I told her that it was unacceptable and that I was prepared to sleep in the store and will be not leaving without MY money. She even called security to throw me out. All because I was asking for MY money. Not hers or yours mr W ?<br> After heated debate, she sc***** together my refund and told me that I had 'used and played' on my disability. <br> So after 5 surgeries, she had become an expert in my health! I mean really?!<br> I emailed HQ management including CW. Only accounts responded. <br> CW said in one of his interviews: \Without the right people it means NOTHING". Well in my case sir - it clearly meant nothing! <br> But hey"